About Us
Company name: RED MAKER Inc.
Address: 4-2-8 Shiba Koen, Minato-ku, Tokyo 105-0011
Representative: Yasuo Hara, Representative Director
Compliance with laws, regulations and guidelines
We will comply with the Personal Information Protection Act and related laws and regulations, as well as the guidelines established by the Personal Information Protection Commission, and handle personal information appropriately.
Acquisition and Use of Personal Information
We will collect and use personal information in the following ways:
- We will publicly announce or notify you of the purpose of use and obtain information through lawful and fair means.
- The personal information acquired will be used appropriately and only for the following purposes.
[Examples of purposes of use]
- Confirmation of orders, contact information and payment methods
- Sending email newsletters and information to registered members
- Accepting inquiries and changes to registered information
- Identity verification and personal authentication
- Shipping of products and campaign prizes
- Analysis for improving products and services and enhancing quality
- Advertising and service information (DM, email, etc.)
- Delivery of behavioral targeting advertisements using Google, Yahoo, etc.
- Analysis of user interests and preferences and improvement of services
- Detecting, preventing and responding to fraudulent activities (unauthorized access, fraud, etc.)
*Providing personal information is optional, but if you do not provide it, you may not be able to use some services.
*Within the scope of the purpose, we may outsource work to external companies with appropriate management systems.
Provision of information to third parties
We will not provide personal information we have received to third parties, except in the following cases:
- When there is customer consent
- When providing information to a business partner to the extent necessary
- When required by law
- When there is an emergency to protect human life, body, or property
- When necessary for public health or the healthy development of children
- When cooperation is required based on the laws and regulations of national and local governments, etc., and obtaining consent may cause problems
* Providing personal information is optional, but if you do not provide it, you may not be able to use some of our services. * Within the scope of the purpose, we may outsource operations to external companies with appropriate management systems.
Safety Control Measures
We will take necessary and appropriate safety management measures to prevent the leakage, loss, falsification, etc. of personal information. We will also provide appropriate supervision to employees and contractors (including subcontractors).
Security measures
■ Using SSL
On all pages of our website, communications are encrypted using SSL (Secure Socket Layer), which prevents third parties from intercepting communications and allows you to input your personal information safely.
■ Use of Cookies
Our website uses cookies to improve customer convenience. The information acquired by cookies does not contain any personally identifiable information and does not violate privacy.
You can also refuse to receive cookies in your browser settings, however, in that case, you may not be able to use some services properly.
Disclosure, correction, deletion, etc. of personal information
If you request the disclosure, correction, deletion, or suspension of use of your personal information, we will respond promptly after verifying your identity through the prescribed procedures.
Contact Us
個人情報の取り扱いに関するご質問や苦情、ご相談などは、以下の窓口までご連絡ください。
※直接のご来社によるお問い合わせは受け付けておりません。あらかじめご了承ください。
【個人情報保護管理者】
管理部長
【お問い合わせ窓口】
RED MAKER株式会社 総務部 個人情報問合せ窓口
〒105-0011 東京都港区芝公園4-2-8 日本電波塔ビルディング4階
TEL：03-6809-1644
Mail：privacy@red-maker.com
受付時間：月曜～金曜 10:00～18:00（祝日・年末年始を除く）